richard colman

From

This is an update to my previous review. Baja Bound, unbidden on my part, reached out to me to...sist. They coordinated a contact with CHUBB, and the insurance company made me whole by paying for damage sustained to my car. They even reimbursed the $300 payment (or bribe or ...) made to the other party. This is by far the best treatment ever received from an agency or insurance company. I can strongly recommend both Baja Bound and CHUBB. ------------------------------------------------------------------------------------------------------------------- This review is about the insurance process in Mexico with US agents. I have driven in Baja many times, but never had to use my Mexican auto Insurance. This time I did, and it is not a pretty picture: Having purchased a daily CHUBB insurance policy through BAJA BOUND, I drove across the border for a dental appointment. Almost immediately, I had a non-injury minor-moderate collision with another car. We waived each other down, drove a couple of blocks to a side street. We got out to exchange information and discuss - my spanish is extremely poor while the other driver spoke better English. He blamed me for the collision. I showed him my insurance policy. He said it was invalid. He called in a Policia Municipal officer who spoke little English. I showed my policy again. We would have to go to the policer station to work this out - not good! I called CHUBB in Mexico to report the incident and for help. Meanwhile, the other guy said that US$1,000 would settle his interest. I said: "no, forget it - I have insurance!" I asked the CHUBB agent to intercede and handed my phone to the Policia - they talked for a while and nothing happened - off to the Police Station!! I told the guy I was in pain, needed to go to the dentist, and offered him US$300, He said yes and took the money. The cop said to both of us: " OK, are you both satisfied?" We said yes. He left, I drove off, and went back across the US border. My CHUBB policy was apparently useless. I wrote a long note to BAJA BOUND about what happened, but never heard back from anybody. Apparently a slick website does not guarantee anything.

Peter Pontell

From

Save the hassle of trying to find a Mexican Insurance shop or waiting in line if you do. Baja Bound...d Mexican insurance on line is quick, easy, and so convenient. I’ve used them a number of times to insure my car for a day trip and once for a week. Their rates are excellent.

Cindy Nelson

From

For years Baja Bound has provided excellent service for multiple vehicles and trailers. They are...ur go-to for Baja Insurance. And, a huge shout out to Angela - she is great and easy to work with. Thank you Angela!