About Us

Yara Garci-Crespo

Director of Operations
Licensed Property and Casualty Broker-Agent
Surplus Lines Broker

Yara joined the Baja Bound team in 2007, and brings with her bilingual speaking abilities and a background in accounting. Although she was born in California, Yara has spent much of her life living and traveling south of the border. She lived in Mexico City for 13 years and in Tijuana for six years while studying Psychology at San Diego State University. Over the years she has traveled to Oaxaca, Zihuatanejo, Puerto Vallarta, Acapulco, Quintana Roo, and various locations in Baja. In her spare time, Yara enjoys cooking, going to the beach and spending time with her family.

Geoff Hill

Director of Brand & Marketing
Licensed Property and Casualty Broker-Agent
Surplus Lines Broker

Geoff joined the Bajabound.com team in February of 2003. As the head of the marketing department, he spends a lot of time south of the border attending events and promoting the Baja Bound brand. While in the office, he works to create and maintain innovative online partnerships and affiliate campaigns. Through the internet and traditional print media, his efforts help foster the continued growth and awareness of the Bajabound.com website and services. In his spare time he enjoys surfing, cooking, playing music and spending time with his family. Read an interview with Geoff on Paddlesurf.net.

Jennifer Hill

Director of Product Development
Licensed Property and Casualty Broker-Agent
Surplus Lines Broker

As Director of Product Development, Jennifer is responsible for budgeting and product development at Bajabound.com, and also assists her brother, Geoff, with marketing campaigns. Her prior experience as an import/export agent brings extensive knowledge of the dynamics of the U.S./Mexico border to the Bajabound.com team. A true connoisseur of Latin culture, Jennifer spent several years studying and working in Mexico City which gave her the opportunity to travel to various parts of the republic. She graduated from SDSU with a B.A. in International Business emphasizing Spanish and Latin America. In her free time she likes to collect and learn about Mexican folk art.

Shauna Hill

Client Care Manager
Licensed Property and Casualty Broker-Agent
Surplus Lines Broker

Shauna joined the Baja Bound team in 2015. She lived in Mexico for over 6 years and finished her degree in Business Administration from the Universidad Politécnica de Chihuahua. While living in Cuernavaca, Morelos, she taught English and traveled around Mexico immersing herself in the language and culture. Over the years she has traveled to Chiapas, Guanajuato, Queretaro, Guerrero, Hidalgo, Estado de Mexico, Baja, Sinaloa, among other places. In her spare time, she enjoys exploring new eateries in Tijuana, cooking, and reading.

Rigo Silva

Client Care Specialist
Licensed Property and Casualty Broker-Agent
Surplus Lines Broker

Rigo joined the Baja Bound team in 2021, bringing with him extensive experience as a Travel Agent and a love of Mexican cuisine which has led him to explore multiple parts of Mexico including Tijuana, Cabo San Lucas, Cancun, and Puerto Vallarta. His dedication to providing exceptional travel assistance to his clients earned him recognition as one of the top 15 Travel Agents in the U.S./Canada by Journese in 2019. With more than a decade of customer service experience, Rigo is a valuable addition to the team. When not at work, he loves spending time outdoors, hiking, relaxing at the beach, and discovering new restaurants.

Michelle Lopez

Client Care Specialist
Licensed Property and Casualty Broker-Agent
Surplus Lines Broker

Michelle became a part of the Baja Bound team in 2022. Her affinity for Mexico was sparked during her childhood visits to Tepic Nayarit to see family, and since then, she has explored many cities including Guadalajara, Puerto Vallarta, Cancun, and La Paz. A San Diego native, Michelle obtained a degree in Hospitality Management from San Diego State University. Over the course of her career, she honed her skills working in multiple customer service-related fields, including a grassroots travel agency where she assisted clients in selecting the ideal volunteer trip. Michelle derives great satisfaction from helping clients and providing them with exceptional customer service. In her free time, she relishes spending quality time with her loved ones, baking, and going to the beach.

Scott Mercado

Director of Technology

Scott has been making websites since the 90s - The 1890s. With electric street lights installed just 11 years prior in Cleveland, Ohio, Scott invented a rudimentary computer with simple networking capabilities. While not a marvel of graphics or animation, seeing the words "Hello World" on a short-lived tube screen was truly electric. While famous for other inventions (like bi-directional stairs and toothless combs), Scott has since moved on to modernizing the entire sling-shot industry. One of his flagship sling-shots was recently used to put a Tesla into space. He lives in small box in eastern Florida with his wife Galadriel, a royal Elf of both the Noldor and the Teleri.

Fletcher Hill

Staff Dog

Fletch joined Bajabound.com in Spring 2005. He brings his vast knowledge of rawhide chewing and trash can raiding to the team, as well as insatiable enthusiasm that could only come from a Weimaraner. When he is not occupying a piece of the office floor, Fletch enjoys chasing tennis balls, trips to the beach, and lounging in his favorite chair.