Pierre Preston

From

I purchased an insurance policy for Mexico (indirectly) through Baja Bound and it was relatively...ood value for money. I had the unfortunate experience of putting a claim through as a pick up truck rear ended me and ran whilst I was in the desert on my motorbike in Baja. The claim process with the Mexican side of the insurance (as it is not Baja that provides the insurance directly) was PAINSTAKINGLY long. However throughout the process Yara from Baja B was absolutely incredible. Consistent with communication and persevering in her attempts to get everyone else to do their jobs properly. I honestly would have lost the will to get my money back without her. It took about seven months to get the Mexican side of the insurance to pay out so you better not be in a rush. All in all, decent insurance company, without whom I'd have kissed goodbye to several thousands as despite speaking Spanish enough to converse comfortably. I don't think I'd have gotten anywhere without Yara. Si puedes leer esto, muchísimas gracias Yara, fue un placer de platicar contigo, siempre estaré agradecido de tu apoyo y tu paciencia!

Chris Barnette

From

I've used Baja Bound for a number of years to insure both cars and motorcycles on trips I've made...to Baja and to central Mexico. The purchase of policies is very easy to do online, and I appreciate the convenience. Thankfully, until recently, I have never had to make a claim on a policy. On a recent trip through Baja, however, bad luck intervened and I hit a cow standing lengthwise in the middle of the highway as I came around a bend on my motorcycle. After sorting out medical issues I made a claim directly with the insurer for towing the bike back to the US for repairs. The insurer's claims office was responsive, but very slow in deciding how to address the problem. In looking at my policy, I saw that I could call Baja Bound for help in processing the claim. When I did, everything changed. Yara at Baja Bound was immediately on the problem and contacted the claims agent and her supervisor, both of whom she knew, who are located in the state of Guanajuato. What had languished for more than two weeks suddenly was addressed in two days. I can't recommend Baja Bound highly enough. Their direct knowledge and willingness to help out was frankly unexpected, and truly a game-changer.

Tony Nevarez

From

Easy to purchase and competitive pricing