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Meet the Baja Bound Staff

Meet the Baja Bound Staff



Hank Morton

John (Hank) Morton

President
Licensed Property and Casualty Broker-Agent
Surplus Lines Broker

Bajabound.com President and founder John Morton took an interest in Latin America at an early age. In high school he spent quite a bit of time camping and surfing in Baja with his father and friends. While attending Stanford, he did several study abroad programs that took him throughout mainland Mexico and South America. After graduating in 1996 with a B.S. in Biology, he worked in both Baja and Sinaloa as a commercial development researcher for a San Diego based Biotech firm.

His career in web development began in 1998 when he took on several projects on a freelance basis. He designed and launched the first version of the Bajabound.com website in 1999.

English and Spanish are not the only languages that John utilizes. A consummate computer programmer, John is also proficient in a variety of computer languages. He is always working to ensure the Bajabound.com website has the most streamlined and sophisticated customer interface available. When John is not working on his computer, he loves riding his bike and playing with his kids.



Geoff Hill

Geoff Hill

Vice President, Business Development
Licensed Property and Casualty Broker-Agent
Surplus Lines Broker

Geoff joined the Bajabound.com team in February of 2003. As the head of the marketing department, he spends a lot of time south of the border attending events and promoting the Baja Bound brand. While in the office, he works to create and maintain innovative online partnerships and affiliate campaigns. Through the internet and traditional print media, his efforts help foster the continued growth and awareness of the Bajabound.com website and services.

Prior to graduating from U.C.S.D. in 2000 with a B.A in Communications, he studied Spanish in San Miguel de Allende, Mexico. In his spare time he enjoys surfing, cooking, playing music and spending time with his family. Read an interview with Geoff on Paddlesurf.net.



Jennifer Hill

Jennifer Hill

VP Agency Operations
Licensed Property and Casualty Broker-Agent
Surplus Lines Broker

As VP of Agency Operations, Jennifer is responsible for budgeting, client services and content development at Bajabound.com, and also assists her brother, Geoff, with marketing campaigns. Her prior experience as an import/export agent brings extensive knowledge of the dynamics of the U.S./Mexico border to the Bajabound.com team.

A true connoisseur of Latin culture, Jennifer spent several years studying and working in Mexico City which gave her the opportunity to travel to various parts of the republic. She graduated from SDSU with a B.A. in International Business emphasizing Spanish and Latin America. In her free time she likes to collect and learn about Mexican folk art.



Yara Garci-Crespo

Yara Garci-Crespo

Operations Manager
Licensed Property and Casualty Broker-Agent
Surplus Lines Broker

Yara joined the Baja Bound team in 2007, and brings with her bilingual speaking abilities and a background in accounting. Although she was born in California, Yara has spent much of her life living and traveling south of the border. She lived in Mexico City for 13 years and in Tijuana for six years while studying Psychology at San Diego State University. Over the years she has traveled to Oaxaca, Zihuatanejo, Puerto Vallarta, Acapulco, Quintana Roo, and various locations in Baja. In her spare time, Yara enjoys cooking, going to the beach and spending time with her family.





Scott Hillton

Scott Hillton

Senior Software Architect

Scott has been making websites since the 90s - The 1890s. With electric street lights installed just 11 years prior in Cleveland, Ohio, Scott invented a rudimentary computer with simple networking capabilities. While not a marvel of graphics or animation, seeing the words "Hello World" on a short-lived tube screen was truly electric. While famous for other inventions (like bi-directional stairs and toothless combs), Scott has since moved on to modernizing the entire sling-shot industry. One of his flagship sling-shots was recently used to put a Tesla into space. He lives in small box in eastern Florida with his wife Galadriel, a royal Elf of both the Noldor and the Teleri.






Shauna Hill

Shauna Hill

Customer Service Agent
Licensed Property and Casualty Broker-Agent
Surplus Lines Broker

Shauna joined the Baja Bound team in 2015. She lived in Mexico for over 6 years and finished her degree in Business Administration from the Universidad Politécnica de Chihuahua. While living in Cuernavaca, Morelos, she taught English and traveled around Mexico immersing herself in the language and culture. Over the years she has traveled to Chiapas, Guanajuato, Queretaro, Guerrero, Hidalgo, Estado de Mexico, Baja, Sinaloa, among other places. In her spare time, she enjoys exploring new eateries in Tijuana, cooking, and reading.





Fletcher Hill

Fletcher Hill

Staff Dog

Fletch joined Bajabound.com in Spring 2005. He brings his vast knowledge of rawhide chewing and trash can raiding to the team, as well as insatiable enthusiasm that could only come from a Weimaraner. When he is not occupying a piece of the office floor, Fletch enjoys chasing tennis balls, trips to the beach, and lounging in his favorite chair.

4.7 112 Reviews
  • user logo
    Charles Gee
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    Incredibly fast and painless. Paid about $180 for a month of coverage. It was easier than going on line.

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    Chyla Nava
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    Great, easy to use service. I haven't had to file a claim (and hope I never have to) but the online portal is very easy to use, and it's...

  • user logo
    Kierian Kuklok
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    I have been a customer for years and when I really needed them they stepped up in every way. I had a freak accident to my car and they...

  • user logo
    Lourdes Montoya
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    Easy, fast, and affordable.

  • user logo
    Aj Cornejo
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    Reasonable prices and we thought best chance to actually get results if we needed them.

  • user logo
    Adrianna Dorsey
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    Great company, great prices, and even better customer service. We've lived in Baja for 7 years and have used them for the past 6years....

  • user logo
    Gary Counts
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    So convenient and easy to navigate thru the online process. I'll never use any other Mexican insurance service!

  • user logo
    Joey Digiovanni
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    Easy to work with 😉. Always courteous and helpful. Have used them for all trips to Mexico. Easy website to navigate

  • user logo
    Jolene Bibian
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    Shauna at Baja Bound was AWESOME!! We had specific questions about how to quote the policy based on our vehicle type and she was super...

  • user logo
    Rebecca Newell
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    Great service!

  • user logo
    Maria Elena Smith
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    Easy and affordable.

  • user logo
    Mehdi Fahid
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    I reapplied for my Baja Bound Mexican car Insurance yesterday and I spoke to Ms. Shauna. This lady processed my application quickly and...

  • user logo
    Benjamin Driebe
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    Absolutely fantastic, I already forgot her name because I have a terrible memory but the woman that helped me on the phone was wonderful,...

  • user logo
    richard carr
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    fast replies and great price!

  • user logo
    Juan Zuniga
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    I just would like to know if you guys are going to update the fastpass direction any soon, during the month of January the lane changed to...

  • user logo
    Richard Schweiger
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    Very professional, very helpful, great policy, I couldn't be happier with Baja Mexican Insurance, the friendly smiles and ease of it all in...

  • user logo
    Ryan Frisby
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    We use them every time we travel to Mexico. Luckily we have not needed their services yet but getting insurance through them is quick and...

  • user logo
    Jan Muhammad
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    I need a tourist visa for maxico I'm from pakistan help me sir

  • user logo
    Tracy Moore
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    Very easy, quick, and professional

  • user logo
    robert kepper
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    They are very good . There website doesn't show you need a title to bring a vehicle across the border.I was stopped and told I had to...

  • user logo
    Edilver Martinez
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    Our go to Baja car insurance, everytime we take a visit down south . Usually it's for a day trip either for a quick getaway with the family...

  • user logo
    Daniel “Dan M” Markofsky
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    Third time working with Baja Bound and they made it easy! Thanks!

  • user logo
    Steve Bender
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    Have never needed to use the insurance fortunately but the website always works great. Can buy a policy in about a minute.

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    Jose Paez
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    Had a great experience getting insurance at Baja Bound, before I always stoped at the border to purchase my insurance, not anymore. By the...

  • user logo
    JUSTINE SERRANO
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    I purchased insurance through them & CHUBB for our trip to San Felipe. Unfortunately, we had to cancel due to our vehicle having an oil...

  • user logo
    Christian Minor
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    Team were on point, provided inside information, prices were great and they had my proposal already in the system when I called back....

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    George
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    Excellent customer service

  • user logo
    Kellye Pummill
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    Fast and easy!

  • user logo
    Jennifer Toups
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    Baja Bound is and has been my go to Mexico insurance company. The website is extremely easy to use, keeps all your info for a quick...

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    Cesar Lopez
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    Very convenient, great price !!

  • user logo
    Louis Schneidman
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    I had an awesome experience with Baja Bound. Family owned and highly personal, top notch customer service. I have total peace of mind...

  • user logo
    Phil Noble
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    If you’re looking for Mexican Insurance that you can trust and feel good about while traveling in Mexico, you’ve found the right place....

  • user logo
    Jeff Bunker
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    Great coverage options . Price buy and print policy , very quick and easy , highly recommend them when driving in Mexico

  • user logo
    Burrell DeVine
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    Easy to navigate and very competitively priced! I had to call in and add an additional day, they couldn't have been any more pleasant to...

  • user logo
    Nereyda Torres
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    Me gusta la asuguranza porque la puedes comprar por un dia y te asegura en Mexico por el tiempo que vas ya sea hasta por mes (Translated...

  • user logo
    james whitmer
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    Best insurance I've had so far

  • user logo
    Rail1riders
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    Quick, easy, well designed website and not just for Baja. Good rates for temporal residente gringos. We’re not living in Jalisco. Printed...

  • user logo
    Matt B
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    I always use Baja Bound to source my insurance while traveling to Mexico. Fortunately, I have not had to file any claims. I do appreciate...

  • user logo
    Refugio I. Rochin
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    Excellent online and by direct phone. Spanish and English with proven response to questions. Website is very informative about driving in...

  • user logo
    Kelly Carney
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    Yara is very helpful and explains everything. Love working with companies like this.

  • user logo
    Slumdog Gump
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    Changed some money. Good rate and friendly people.

  • user logo
    Jeff G
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    Went down to TJ June 11 2020 No problems going into TJ but the way back was a ordeal 6 hours in line to get back into the USA but no...

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    don letson
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    Great renewal process, if only south Dakota would do the same for car registration.

  • user logo
    len buckholtz
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    SIMPLE, STRAIGHTFORWARD. OLD GUYS LIKE THAT. WILL DEFINITELY USE IN 6 MONTHS IF STILL RUNNING AROUND THE WILDS OF BAJA.

  • user logo
    Susana Judd
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    Easy, quick and fair prices. Easy to deal with if needed.

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    Seismic Waterfinder
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    Very excellent service, needed insurance for Mexico, price was fair. The custumer service rep was Yara

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    Nicolas Dervé
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    Very good ans very fast. We hope all will ben good if we need it.

  • user logo
    Blake Glassco
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    I will never drive south of the border without Baja Bound in my center console. I was in an accident a couple hours south of Ensenada and...

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    JohnPaul Gemelli
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    Baja Bound could not have made it an easier ... also, I made a mistake and called them having to leave a message ... but, they called back...

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    Jeff Brandt
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    so far so good, however I have read good things about them

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    Sengoz N
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    SERIOUS.

  • user logo
    Kenneth Trass
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    Getting a policy was simple, Provided more than provider for price comparison.

  • user logo
    Esther Valencia
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    Super easy to purchase just the coverage you need when crossing the border in your own car. I especially appreciate the fact that I was...

  • user logo
    Larry Cottingham
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    Great service, very helpful people there.

  • user logo
    Luis Cortes
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    Easiest way to purchase insurance when traveling to Mexico. I have used their service for the last 7 years and it only gets easier and...

  • user logo
    j dougher ty
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    EZ Peasy insurance purchase. Great service every time I've used them. Had to cancel one time when my travel plans went away - no problem....

  • user logo
    Paul Niehouse
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    Extremely easy to acquire a policy. Many options available. Reasonable rates.

  • user logo
    Colin
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    Super-easy and instant. Very happy with initial purchase.

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    Howard M Elster
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    2nd year with Chubb. No problems

  • user logo
    Cyndee Congrove
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    Great customer service, quick, friendly staff helpfully answered all questions, very patient with my learning curve on a new product. Would...

  • user logo
    Art Eugenio
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    I've had Baja Bound insurance for more that ten years now with thousands of miles logged in Baja. Fortunately, I've only had one fender...

  • user logo
    Gabe Matthews
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    Where do i start..... you dont know you have good insurance until you have to actually use it. I have had Baja Bound INS for over 5 years...

  • user logo
    keith berkley
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    Been going to baja for 45 years. This is best insurance company i have come accross.

  • user logo
    Ryan Perkio
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    I have been using BajaBound Insurance for 15 years - multiple trips per year. Their website is easy, their coverage is great, and the...

  • user logo
    RaMon McBride
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    I have not had any claims thus far so rating is based on ease of purchase.

  • user logo
    Larry French
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    By far the best service for Mex insurance in Baja. They are personally there for you if you have problems south of the border.

  • user logo
    Tudor Thomas
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    Baja Bound makes buying insurance for going south of the border as easy as it gets. The website is the easiest I have used and the staff...