Kelly Morris

From

I’ve used them for years and it’s always been quick and easy to get our insurance when...ng to Baja. I’m reviewing now because I just had one of the best customer service experiences ever. We had gone to Baja last week for the day and on the drive I got 24 hour liability coverage for our car. A couple days after getting home Angela from Baja Bound emailed to see how the trip went and I emailed back great but I had forgotten that we have a yearly policy as drivers in Mexico until Jan 2025 when I purchased the insurance for the day-duh! Angela checked with the insurance underwriters, explained the situation and they refunded what we paid for the day. It wasn’t even on my radar to try to get a refund, I told her because I had thought it was funny that I’m such a knucklehead. It’s really, really refreshing to deal with someone who is so conscientious and diligent about their job. It’s so rare people actually do their job effectively much less going above and beyond like this. Thank you Angela and Baja Bound for your service!

Lee Tate

From

This was another trip for me to Baja. It was better than ever. I was really trusting Baja Bound...surance this time around. The traffic was a bit more harrowing this time when traveling between cities. I was thankful to have a great policy from Baja Bound due to a couple of near misses on the hi ways. Fortunately we spent most of our traveling off road, away from any traffic for miles around. Such a sense of security of having the insurance was most comforting on this trip. Each trip to Mexico is a learning experience of how to pack and what to bring; and due to Baja Bound's advice, I really loaded up on tires and tire repair items this time. They were unused; but, like Baja Bound insurance, it added a comforting atmosphere to the off-road adventure, knowing any hazard could be dealt with. Key: plan ahead! (2025 is the third of many more relationships with Baja Bound Insurance to come.)

Juan Zuniga

From

I just would like to know if you guys are going to update the fastpass direction any soon, during...the month of January the lane changed to the left, therefore the directions on your website are incorrect !! It would be of great help if the information was up to date. Thank you !!