Mike Alexander

From

I had questions while submitting for Insurance on line so I called them. The customer service agent...t was exceptional on helping me to get what I needed. I always use Baja Bound and recommend them to all my friends. Thank you!!

Chris Barnette

From

I've used Baja Bound for a number of years to insure both cars and motorcycles on trips I've made...to Baja and to central Mexico. The purchase of policies is very easy to do online, and I appreciate the convenience. Thankfully, until recently, I have never had to make a claim on a policy. On a recent trip through Baja, however, bad luck intervened and I hit a cow standing lengthwise in the middle of the highway as I came around a bend on my motorcycle. After sorting out medical issues I made a claim directly with the insurer for towing the bike back to the US for repairs. The insurer's claims office was responsive, but very slow in deciding how to address the problem. In looking at my policy, I saw that I could call Baja Bound for help in processing the claim. When I did, everything changed. Yara at Baja Bound was immediately on the problem and contacted the claims agent and her supervisor, both of whom she knew, who are located in the state of Guanajuato. What had languished for more than two weeks suddenly was addressed in two days. I can't recommend Baja Bound highly enough. Their direct knowledge and willingness to help out was frankly unexpected, and truly a game-changer.

Kerbi Pryor

From

Have used different times with different vehicles and each time was very simple - each time we have...e had to use extra days and was made simple - way easier then when we stopped the first time after crossing boarder and purchasing! Our agent is the greatest - she’s the best!