Christa Bedwin

From

Rigo at the office has been so supportive and awesome, both on e-mail and by telephone. He helped...me figure out details of my trip, sort out an insurance, policy, find a mechanic... and always so helpful and kind. and when I chickened out and turned around and left Mexico, they even promptly processed a very decent partial refund. A wonderful company to do business with!

Jeff G

From

Went down to TJ June 11 2020 No problems going into TJ but the way back was a ordeal 6 hours in...ne to get back into the USA but no issues with COVID or anything1/2 the people had masks on half did not. Thankfully I have not had occasion to need to file a claim in my many trips to TJ or Hermosillo. Never had a issue buying or getting a fair price from Baja Bound I also enjoy the newsletters they send from time to time.

Eric Rigby

From

I have been insuring my F350 truck in Baja California Sur through Bajabound for a few years and it... has always been simple and straightforward set up and renew online. I recently had a problem with my truck in San Jose Del Cabo and had to get it towed. I have roadside assist coverage and wanted to put in a claim for reimbursement and I was fortunate to be helped by Yara Garci-Crespo, Director of Operations at Bajabound Insurance. She was extremely helpful and handled almost all the communication with Luis Salas, Roadside Assist Claims Executive. I am sure she went beyond the requirements of her position with the amount of effort she put in. She even got the tow company to provide an official receipt needed for the claim. The tow was late in the evening and the driver could not provide an official receipt, we just got a hand-written receipt on arrival. Both Yara and Luis kept me informed with cc. messages throughout the whole process. The end result was that the claim was rapidly and painlessly processed and paid. Outstanding service! Thank you! I highly recommend Bajabound Mexican Insurance.