Rebecca Newell

From

Great service!

Jo

From

Baja Bound Insurance has gone above and beyond for me in their customer care. I was a pain as a...stomer, bought the wrong insurance, had to cancel it and a buy a new policy. Then was concerned and emailing them about the refund of the first policy. They emailed back promptly and assured me and walked me through it. Then a few weeks later I wanted to upgrade my policy to include all of Mexico and not just Baja and sent an email and had an immediate response that they were happy to help and an explanation on how to do it. Honestly I'd give them 10 stars. I'm so grateful and impressed with their service and customer care.

Blake Glassco

From

I will never drive south of the border without Baja Bound in my center console. I was in an...nt a couple hours south of Ensenada and the Mexican insurance company sent an adjuster out for the claim. A couple hours later, the adjuster informed me that the claim was denied. I called Baja Bound shortly after on my drive towards the boarder and spoke to Yara. She calmed me down a little and promised to reach out to the insurance company herself and get back to me. I didn’t have any expectations of things going better, but over the course of a couple weeks, Yara had the claim approved and had an adjuster sent to my house to check out the truck for an estimate. A week after the adjuster left, I received a check in the mail that will completely cover all repairs. I can’t imagine that this story would be the same without the efforts of Yara and Baja Bound. Thank you!