This is the fourth time we’ve worked with Baja Bound Agent- Michel Lopez when traveling...om California to Mexico. The customer service is always top-notch.
Last time we were in Mexico in 2024, we got involved in a minor accident right by the border in Tecate. The local insurance sent an agent, but he was delayed by four hours. The sun had set, we had two kids in the car, and we were in an area that didn’t feel safe.
Michel stayed on the phone with us the entire time, coordinating between us and the Mexican insurance representative. She went above and beyond and ultimately arranged for us to leave the site without waiting for the delayed agent. That decision quite literally saved us.
I can’t be grateful enough, and it’s absolutely time to mention her in a review. Five stars couldn’t be better. Thank you, Michel.
Robert Goody Good
From
Thank goodness never had to use this. Great interactive website to huy.
