Larry Cottingham

From

Great service, very helpful people there.

Blake Glassco

From

I will never drive south of the border without Baja Bound in my center console. I was in an...nt a couple hours south of Ensenada and the Mexican insurance company sent an adjuster out for the claim. A couple hours later, the adjuster informed me that the claim was denied. I called Baja Bound shortly after on my drive towards the boarder and spoke to Yara. She calmed me down a little and promised to reach out to the insurance company herself and get back to me. I didn’t have any expectations of things going better, but over the course of a couple weeks, Yara had the claim approved and had an adjuster sent to my house to check out the truck for an estimate. A week after the adjuster left, I received a check in the mail that will completely cover all repairs. I can’t imagine that this story would be the same without the efforts of Yara and Baja Bound. Thank you!

Chris Barnette

From

I've used Baja Bound for a number of years to insure both cars and motorcycles on trips I've made...to Baja and to central Mexico. The purchase of policies is very easy to do online, and I appreciate the convenience. Thankfully, until recently, I have never had to make a claim on a policy. On a recent trip through Baja, however, bad luck intervened and I hit a cow standing lengthwise in the middle of the highway as I came around a bend on my motorcycle. After sorting out medical issues I made a claim directly with the insurer for towing the bike back to the US for repairs. The insurer's claims office was responsive, but very slow in deciding how to address the problem. In looking at my policy, I saw that I could call Baja Bound for help in processing the claim. When I did, everything changed. Yara at Baja Bound was immediately on the problem and contacted the claims agent and her supervisor, both of whom she knew, who are located in the state of Guanajuato. What had languished for more than two weeks suddenly was addressed in two days. I can't recommend Baja Bound highly enough. Their direct knowledge and willingness to help out was frankly unexpected, and truly a game-changer.